Diamond Price Match Guarantee
WHY SHOP WITH HELODIA
At Helodia, we’re proud to offer unmatched quality and value by creating your jewelry in-house, from start to finish. By eliminating middlemen, we pass significant savings directly to you, ensuring luxury without compromise.
Diamond Price Match Guarantee
At Helodia, we believe you deserve the best diamonds at the best prices. That’s why we offer our Diamond Price Match Guarantee. If you find a comparable diamond with the same grading at a lower price, simply contact us, and we’ll match it. With Helodia, you can shop with total confidence, knowing you’re receiving exceptional quality and unbeatable value.
Lifetime Warranty
We stand by the craftsmanship of our jewelry. Every piece from Helodia is meticulously crafted using premium materials and inspected thoroughly before it reaches you.
● Free Maintenance: Enjoy complimentary prong tightening, cleaning, re-polishing, and rhodium plating services for the life of your Helodia jewelry.
● Structural Guarantee: If a structural defect arises, we’ll repair or replace the item at no charge. For wear-and-tear repairs, we offer affordable service options.
● DIY Cleaning: Easily maintain your jewelry’s brilliance with professional services or at home with a jewelry cleaner and warm soapy water.
30-Day Money-Back Guarantee
Your satisfaction is our priority. If you’re not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. We make it easy for you to shop risk-free.
Free Global Shipping over $500USD
Helodia offers free international shipping to all orders over $500USD. Rest assured, your item is securely packaged, insured, and tracked from our workshop to your door.
Helodia ensures safe and reliable shipping by:
● Insuring all packages for their full value.
● Using UPS for high-value items and USPS for smaller shipments.
● Requiring adult signatures for all deliveries.
For international orders, customs fees and VAT may apply. Use our handy Tax & Shipping Calculator to estimate these costs.
Military Customers: We ship to APO/FPO addresses as well. Please contact us before placing your order.
Additional Terms
Returned items must be in new, unused condition, with no signs of wear or unauthorized alterations. Returns must be shipped within the 30-day period with a Return Authorization Number (RAN).
At Helodia, we prioritize your satisfaction, ensuring every piece of jewelry reflects the elegance, quality, and care you deserve.
Have questions? Contact our friendly customer service team to assist you with anything you need.