Privacy & Policy

We collect two types of information: Personal Information and Non-Personal Information.

a. Personal Information

When you use our Site, we may collect personally identifiable information, such as:

● Contact Information: Name, email address, mailing address, and phone number.
● Payment Information: Credit card number, billing address, and other payment details.
● Order Information: Details of the products you purchase or inquire about.
● Account Information: Username, password, and other details required to create and maintain your account.

b. Non-Personal Information

We may also collect non-personally identifiable information, such as:

● Technical Information: IP address, browser type, operating system, and device information.
● Usage Data: Information about how you use our website, such as pages visited, links clicked, and search queries.

We use your information to provide, maintain, and improve our services, including:

● Processing Orders: To fulfill and manage your purchases, including shipping and delivery.
● Customer Service: To respond to your inquiries, provide support, and communicate with you about your orders.
● Marketing and Promotions: To send you promotional emails, newsletters, or special offers (if you’ve opted in).
● Account Management: To create and manage your account, including password resets and preferences.
● Site Improvement: To analyze user behavior, improve our website's performance, and offer a better user experience.
We may also use your information for legal or regulatory purposes, such as complying with tax or reporting obligations.

We take the security of your personal information seriously and implement a variety of security measures to protect your data.
These measures include encryption, secure socket layer (SSL) technology, and other administrative, technical, and physical safeguards.
However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.

We do not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted third-party service providers in the following situations:

● Payment Processors: To process payments and complete transactions (e.g., credit card companies, PayPal).
● Shipping and Delivery Partners: To fulfill orders and manage shipping.
● Marketing Partners: If you’ve opted in to receive promotional emails or updates, we may share your information with trusted partners to send you relevant marketing materials.
● Legal Requirements: If required by law or in response to valid legal requests, we may disclose your information to comply with legal obligations, prevent fraud, or protect our rights.

We use cookies and other tracking technologies (such as web beacons and analytics tools) to collect information about your usage of the Site.
This helps us provide a personalized experience and improve the Site's functionality.

● Cookies are small text files stored on your device that allow us to remember your preferences and activities.
You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Site.
● Analytics Tools (e.g., Google Analytics) collect non-personal information about how visitors interact with the Site, which helps us optimize our content and user experience.

You have the following rights regarding your personal information:

● Access: You can request to view the personal information we hold about you.
● Correction: You can request to update or correct any inaccurate or incomplete information.
● Deletion: You can request to delete your personal information, subject to legal or contractual restrictions.
● Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can opt-out by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.

To exercise any of these rights, please contact us at alphagold@goldamazon.com.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or for legal purposes (such as tax or accounting obligations).
Once your information is no longer needed, we will securely delete or anonymize it.

If you are located outside of Israel, please note that your personal information may be transferred to and stored in Israel or other countries where our servers and service providers are located.
By using our Site, you consent to the transfer of your personal information to these locations.

Our Site is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information immediately.

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Your continued use of the Site after changes to the Privacy Policy indicates your acceptance of those changes.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
alphagold@goldamazon.com